Policies

Ordering times

As we make to order please allow 4 weeks for your order to be completed. If you need it in a hurry either contact us and we will pull out all the stops to get it to you sooner. The 4 weeks is to cover any holidays or unforeseen holdups. 

Return and Refund Policy

Thank you for shopping at Miss Katie Corsets.

We hope that you will love you new corset but if you are not entirely satisfied with your purchase, we’re here to help. 

Returns

You have 30 calender days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

 Your item needs to have the proof of purchase.

 Refunds 

Once we receive your item, we will inspect it and notify you that we have received your item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your method of payment. You will receive the credit within a certain amount of days, depending on your card issuer`s policies.

We do not make refunds on sale items or the Made to Measure service.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please use a registered and signed for method of posting your corset.

Contact Us

If you have any questions on how to return your item to us, contact us.

Shipping

As our corsets have a high value we always post within the UK using Special Delivery which is a guaranteed next day service. Someone will have to be in to sign for the package and so we will need your real full name on the shipping address in case you need to collect it from a sorting office.

Items are covered by Special Delivery for up to the value of £500. We will let you know which day we ship so you know when to expect your delivery.

Overseas Shipping

We use Parcel Force Royal Mail to send packages abroad which often take 5-6 days. If you live outside of the EU please be prepared to pay for any import duties or taxes levied by your country.

 

Care for your Corset

All Miss Katie Corsets can be safely dry cleaned (only), with the exception of the glitter and mesh corsets which should be cleaned with a damp cloth on the inside only.